Creating Tangible Outcomes Together.
We bring enterprise class experience and partner with our clients to accelerate their tangible growth to the next level.
ERP PROGRAM MANAGEMENT UPLIFT
THE CHALLENGE
A large software company was having difficulty with visibility and transparency into progress of a company wide ERP upgrade to SAP S4 Hana. The business believed that the problem focused on the Project Management Information System (Jira) data cleanliness and reporting. Humagined, LLC was hired to conduct a discovery to identify needed improvements. Upon completion of the discovery, Humagined found that there were challenges with the technology (Jira), but more importantly there were several gaps in process as well.
THE SOLUTION
Humagined co-created a roadmap with the client’s Senior Leaders identifying a three phase process (Visbility, Transparancy, and Reliability). This ultimately lead to a nine month extension to deliver the roadmap with an internal Project Management Office (PMO) Team.
Key deliverables included:
• Jira Data Clean Up effort supporting roll up of reporting across the portfolio of projects.
• New Operating and Interaction Model to support better hand-offs and greater visibility into cross-functional collaboration.
• Improved reporting dashboards creating higher visibility from Executive to Delivery Team levels.
RESULTS
Improved reporting gave leaders the confidence in Portfolio performance when reporting to C-Leve Executives and Shareholders. Project performance increase significantly as measured by:
• Clarity of prioritization and hand-offs, ultimately reducing delays due to cross-functional dependencies.
• Higher stakeholder satisfaction due to delivery of highest priority items first.
• Identification and resolution of Quality Assurance (QA) bottlenecks.
NEW ORGANIZATIONAL OPERATING MODEL
THE CHALLENGE
A Fortune 1000 Insurance Company had acquired several other businesses within a short time causing challenges with systems integration across the firm. A company leader identified the opportunity to launch a new internal consulting group focused on increasing implementation and adoption of shared internal processes where needed. As this was a new organization, new services would need to be created and delivered. Additionally, the demand for its services was unknown and would require buy-in from other organizational leadership.
THE SOLUTION
Humagined assisted leadership in developing a new demand-based operating model to support rapid development and delivery of the new Organizations services.
The recommended approach consisted of:
• Light-weight discovery to identify initial set of high-priority services to be provided by the new organization.
• Prioritization framework to create highest priority services first.
• Identification of needed skill sets to deliver services.
• A scalable model that could be adapted quickly based on additional demand for services.
RESULTS
The demand-based operating model ultimately saved costs due to scaling on demand vs creating a large organization based upon unknowns. Additionally, the organization was able to meet needs on an as-needed basis vs creating services and content that were not needed.
B2B/B2C E-COMMERCE DIGITAL TRANSFORMATION
THE CHALLENGE
A mid-western school system supplier was acquired and needed an assessment and recommendations supporting a digital transformation effort. This included an assessment of people, process, and technology to inform the CIO on the current state of the organization.
THE SOLUTION
Humagined co-created a roadmap with the client’s Senior Leaders based upon the recommendations ultimately resulting in design and implementation of a new eCommerce platform, product information management system, and agile portfolio and delivery management framework.
This project included:
• Assessment, recommendation, and selection of technology platforms.
• Systems integration architecture design
• Program Management including: Roadmapping, Coordination of delivery across 8 (internal and vendor) dependent delivery teams.
• Implementation of status reporting to provide visibility to performance across the Information Systems portfolio.
• Agile transformation for software delivery, information technology support, and information services organization.
RESULTS
Overall shortened the delivery timeline for eCommerce and product information management system implementation by six months leveraging commercial partnerships and agile delivery methodology. Increased visibility and transparancy across the organization supporting better decision making on current and future investments.